User Fee Licenses are issued for temporary or recurring use of public spaces / municipal services, where the Corporation collects a fee.
Common User Fee License Locations / Types
- Roadside vending / street hawking
- Market space usage (corporation markets)
- Temporary stalls (festivals, exhibitions, fairs)
- Parking space usage (private operators)
- Advertising boards / hoardings (user-fee category)
- Public ground / hall booking (events)
- Waste collection user fee (bulk generators)
- Mobile food units / carts
- Footpath kiosks
- Bus stand / public space vending
REQUIRED DOCUMENTS
Applicant Documents
- Application form (prescribed format)
- Aadhaar Card copy
- PAN Card (if applicable)
- Passport size photo
Location & Activity Proof
- Location sketch / site plan
- Ward number & area details
- Consent from property owner (if private land)
- Trade description (type of activity)
Business / Activity Documents
- Previous license (if renewal)
- GST Registration (if applicable)
- FSSAI License (for food-related activities)
- Shop & Establishment Registration (if applicable)
Fee & Compliance
- User fee payment receipt
- NOC (if required from Police / Fire / Health)
- Undertaking letter (no obstruction / public nuisance)
LICENSE-SPECIFIC DOCUMENTS
1️⃣ Street Vending / Hawker License
- Vending Certificate (if issued)
- Identity proof of vendor
- Vending zone approval (Town Vending Committee)
2️⃣ Temporary Stall / Festival License
- Event permission letter
- Organizer consent
- Layout plan of stalls
3️⃣ Market Space License
- Allotment order from Corporation
- Rent / fee payment receipt
4️⃣ Parking License
- Traffic Police NOC
- Parking layout plan
- Safety compliance certificate
5️⃣ Public Ground / Hall Booking
- Event details (date, purpose)
- Crowd estimation
- Security plan
6️⃣ Waste User Fee (Bulk Generators)
- Building details (apartment / hotel / institution)
- Waste management plan
- Agreement with Corporation / agency
STEP-BY-STEP APPLICATION PROCESS
METHOD 1: ONLINE APPLICATION
Step 1: Visit Official Portal
Go to:
Kerala Local Self Government portal / Sanchaya / Sevana
Step 2: Register / Login
- Create user account
- Login with credentials
Step 3: Select Service
- Choose User Fee License / Permit
- Select category (vending / stall / parking etc.)
Step 4: Fill Application
- Applicant details
- Location (Ward number mandatory)
- Activity description
- Duration of license
Step 5: Upload Documents
- Upload all required documents (PDF/JPG)
Step 6: Fee Payment
- Pay prescribed user fee online
- Save receipt
Step 7: Submission
- Submit application
- Note application number
Step 8: Verification
- Field inspection by Corporation officials
- Department approval (Health / Engineering / Revenue)
Step 9: Approval / Rejection
- Approved → License issued (downloadable)
- Rejected → Correction required
METHOD 2: OFFLINE APPLICATION
Step 1: Visit Corporation Office
Go to:
- Ward Office OR
- Main office of Thiruvananthapuram Municipal Corporation
Step 2: Collect Application Form
- Request User Fee License form
Step 3: Fill Details
- Name, address
- Ward number
- Type of activity
- Location details
Step 4: Attach Documents
- Attach all required documents (self-attested)
Step 5: Submit Application
- Submit to concerned section:
- Revenue Department / Health Wing / Engineering
Step 6: Pay Fees
- Pay at Corporation counter
- Collect receipt
Step 7: Inspection
- Site inspection by officials
Step 8: Approval
- License issued from office
PROCESSING TIME
- Normal: 7 – 15 working days
- Event-based / urgent: 3 – 7 days
IMPORTANT CONDITIONS
- No obstruction to public movement
- No violation of traffic rules
- Maintain hygiene (especially food vendors)
- Follow Corporation guidelines
- License must be displayed at site
PENALTIES
- Fine for unauthorized usage
- Seizure of materials
- Cancellation of license
- Legal action under Municipal Act
PRO TIP (VERY IMPORTANT)
For faster approval:
- Always mention correct ward number
- Attach clear site sketch
- Take prior informal approval from ward office