New Domestic / Commercial Water Supply Connection
1. REQUIRED DOCUMENTS
A. Applicant Identity Proof
- Aadhaar Card
- Voter ID / Passport / Driving License
B. Property Documents
- Ownership Certificate / Title Deed
- Latest Land Tax Receipt
- Possession Certificate
C. Building Related Documents
- Approved Building Plan
- Building Permit / Completion Certificate
- House Number Certificate (if available)
D. Location & Technical Details
- Property Location Sketch
- Route Sketch for Pipeline Connection
- Distance from Main Water Line
E. Financial Documents
- Previous Water Bill (if connection exists)
- NOC for outstanding dues (if applicable)
F. Additional (if required)
- Consent Letter from Owner (if tenant applying)
- Road Cutting Permission (if pipeline crosses road)
- Plumbing Layout Plan (for commercial buildings)
2. APPLICATION FORM DETAILS
Applicant must fill:
- Name of Applicant
- Address (House No, Ward No, Local Body)
- Mobile Number
- Type of Connection (Domestic / Commercial / Industrial)
- Purpose of Use
- Building Details (Area, Floors)
- Existing Water Source (Well/Borewell/None)
- Required Pipe Size
3. STEP-BY-STEP APPLICATION PROCESS
STEP 1: Application Submission
- Visit Local Body Office / Water Authority Office
- Collect Application Form OR apply online (if available)
- Fill complete details carefully
STEP 2: Document Submission
- Attach all required documents
- Submit application with enclosures
- Get Acknowledgment Receipt
STEP 3: Application Verification
- Officials verify:
- Ownership
- Building legality
- Document completeness
STEP 4: Site Inspection
- Engineer / Overseer visits site
- Checks:
- Distance from main line
- Feasibility of connection
- Road cutting requirement
STEP 5: Fee Assessment
Charges calculated based on:
- Connection Type
- Pipe Size
- Distance
- Road cutting charges
Applicant receives:
- Demand Notice / Fee Slip
STEP 6: Payment of Fees
- Pay at:
- Office Counter OR
- Online Portal
Includes:
- Connection Fee
- Security Deposit
- Meter Charge
- Road Cutting Fee (if applicable)
STEP 7: Approval & Work Order
- After payment, approval issued
- Work order generated for connection
STEP 8: Connection Installation
- Pipeline laid from main line
- Water meter installed
- Connection activated
STEP 9: Final Approval & Record Entry
- Connection Number issued
- Entered in Water Authority database
- Billing starts
4. PROCESSING TIME
- Normal: 7 – 21 days
- With road cutting / complex work: Up to 30 days
5. IMPORTANT NOTES
- Illegal connections are punishable
- Only licensed plumbers allowed (in some areas)
- Water meter installation is mandatory
- Commercial connections require higher charges
- Ensure no pending property tax
6. COMMON REASONS FOR REJECTION
- Incomplete documents
- Unauthorized building
- No nearby main pipeline
- Pending dues
- Incorrect application details
7. PRO TIP (VERY IMPORTANT)
- Always attach clear sketch + building documents
- Confirm pipeline availability before applying
- Keep copies of all receipts
- Follow up after site inspection